Responsible Gaming

Gambling Should Be Entertainment

At Melbourne Mob, we believe gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Royal Ace Casino and Melbourne Mob are committed to promoting safe and responsible gaming practices for all players in Australia.

Age Verification

You must be at least 18 years of age or the legal gambling age in your Australian state or territory to access Royal Ace Casino and place bets.

If you are under the legal age, please do not attempt to gamble. We take underage gambling very seriously and implement strict verification measures.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding gambling activities or lying about the amount of time or money spent gambling
• Neglecting family, work, or personal responsibilities due to gambling
• Feeling anxious or irritable when trying to cut back or stop gambling
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Using gambling as an escape from stress, anxiety, depression, or other problems
• Borrowing money or going into debt to fund gambling
• Relationship problems caused by gambling habits
• Failed attempts to control, cut back, or stop gambling
• Gambling longer than intended or spending more money than planned

Self-Help Tools and Controls

Royal Ace Casino offers several responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you can lose during a specified period
• Reality Checks: Receive reminders of how long you have been playing and how much you have wagered
• Time-Out/Cool-Off Period: Take a break from gambling for a set period without closing your account
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino

To access these tools, contact Royal Ace Casino's customer support team or visit your account settings.

Support Organizations

If you or someone you know is struggling with problem gambling, confidential support is available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support for problem gambling in Australia

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free, confidential support for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for responsible gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Problem Gambling Helpline: 1-800-522-4700
  Free and confidential assistance

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling: 0800-1372700 (free and confidential)
  Support for problem gambling and addiction

Need Help? Take Action Today

If you believe you have a gambling problem or are concerned about your gambling habits, please seek help immediately. Problem gambling is treatable, and support is available 24/7.

Contact one of the support organisations listed above, or reach out to a trusted friend, family member, or healthcare professional. You are not alone.

Remember: Gambling should only ever be for entertainment. If it has become a problem, there is no shame in seeking help.